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New Shared-Branching Identity Protection.

Climb Credit Union understands it's crucial to help protect you from account takeover fraud. That's why we are introducing a new ID proofing measure for in-person visits  Shared Branch locations. This new fraud prevention measure allows us to make certain it's YOU trying to access your account, not an imposter. 

If you bank at one of the CO-OP Shared Branching locations, a teller can now identify and authenticate members with out-of-state IDs in the branch through a one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for all Shared Branch transactions using out-of-state IDs.

How it works:

If you're using an out-of-state ID for a Shared Branch transaction, follow these steps.

 

Step 1

Scan or tap the code located in the branch or visit verify.coop.org

Step 2

Select Climb Credit Union from the drop-down list.

Step 3

Enter your member number and the last four digits of your social security number.

Step 4

Upload a photo of your ID and take a selfie.

Step 5

Show your one-time passcode to the teller (passcode is valid for 20 minutes)

If you have any questions, please contact us at (303) 427-5005.