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It’s time to get to know your new Visa® Debit Card.

Now that you have your new Visa Debit Card in hand, let's get you acquainted with all it has to offer.

Enhanced technology

  • Your card has tap-to-pay and contactless payment technology built-in
  • Register your card in your favorite mobile wallet like Apple Pay®, Samsung Pay® and Google Pay
  • Turn your card on and off in your card management hub

Added security

  • Find your name and card number on the back, away from plain sight
  • Automated and immediate fraud alerts about any suspicious activity on your account

Real-time support

  • Our dedicated team is ready to assist you, especially if your card has been lost, stolen, or compromised
  • Access to a suite of account alerts in your card management hub

If you haven't already done so, please activate your card by calling the number on the card sticker. After you activate your card, remember to update:

  • Pre-authorized or recurring payments
  • Cable, utility, and insurance bills
  • Online payment systems
  • Mobile wallet (check out our step-by-step instructions)

Introducing Your New Card Management Hub

Our Card Management Hub offers an array of added benefits to help you manage your card, personalize controls, set up notifications, and more. Simply log in to your Online Banking account and select 'Card Management' under the 'Services' menu.

Questions? We have answers.

Why are you converting to a new Debit card processor?

This new partnership will allow Climb to provide upgraded functionality to cardholders, plus increased security.

Will the new card have a different card number?

Yes. Any recurring or pre-authorized charges you have on your current card will need to be updated to the new card number.

When will I receive a new card?

New cards will be mailed out to all cardholders in late January and early February and can be activated beginning February 18, 2026.

What if I didn't receive a new card?

There could be a few reasons you didn’t receive one, such as your mailing address needing to be updated in our system, arriving late in the mail, etc. If you haven’t received a card, please contact us at 303-427-5005 and we can check for you.

Will my current card continue to work after the conversion?

No, existing credit cards will no longer work after February 17, 2026.

What is a "contactless" or "Tap to Pay" enabled card?

Contactless cards have special computer chips in them. This enables you to “tap” your card when using an ATM or store’s checkout terminal that has a contactless symbol. Contactless cards help prevent fraud caused by skimming devices placed on ATMs and other terminals, as well as providing more efficient usage.

How will the new cards be activated?

Cards can be activated by calling the phone number listed on the card beginning February 18, 2026.


How do I obtain a PIN for my debit card?

When activating your new debit card, you will be prompted to establish a PIN. If you would like to change or add a PIN to your credit card after activation, please call the number on the back of your card.

Will the new cards work with digital wallets?

Yes, Apple Pay, Samsung Pay and Google Pay are available. Check out our step-by-step instructions.

Will I need to re-enroll my card in my digital wallet (i.e. Apple Pay, Samsung Pay)?

Yes, due to the card number change, all debit cards will need to be re-enrolled for use in mobile wallets. Check out our step-by-step instructions.

What if I was expecting a refund from my old card number?

All refunds will be transferred to the new card.

What should I do with my Mastercard Debit Card?

Your Mastercard Debit Card can be destroyed, shredded or returned to any branch for destruction once you have activated your new Visa Debit Card.

Earnings at their peak.

Need a helping hand?

Access on the go!

Manage your accounts worldwide with free Online and Mobile Banking* and free eStatements. In the U.S., funds are accessible at nearly 30,000 fee-free CO-OP ATMs and over 5,600 CO-OP Shared Branch locations.

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