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Here, no one climbs alone.

Since our inception in 1951, we have been dedicated to empowering our members with the banking, the resources, and the know-how to achieve something amazing, to realize dreams. Today, we are excited to open our doors as Climb Credit Union.

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Questions? We have answers.

Why Climb?

The name Climb indicates that we’re constantly reaching higher. It represents the spirit of our credit union and what we’re most proud of: financially empowering your life journey with the banking, the resources, and the know-how to achieve something amazing and to realize your dreams. It’s fun, inspiring, welcoming, and a nod to the mountains we call home.

When will the name change take effect?

We will officially begin to change our name on May 28, 2024.

Is the name change a result of a merger or acquisition?

No. The name change is not the result of a merger or acquisition of any kind. We will continue to be owned by you, our members, just as we are today.

Is the credit union in financial trouble?

No. The credit union is in excellent financial health. With a net worth of 11.08%, we are one of the three strongest credit unions of our size or larger in Colorado. The National Credit Union Administration (NCUA) considers a net worth above 7% well-capitalized. We were also just named a “Top Workplace in Colorado” by The Denver Post.

Why are you changing the name?

We know that our current name is a cause for confusion over membership eligibility, creating an obstacle for some in joining our credit union and experiencing everything we have to offer. Since membership in our credit union is open to most Coloradans, the Board of Directors unanimously decided to change the credit union’s name to lower that barrier of confusion and welcome more members into our unique credit union.

How did you select the new name?

Our team planned and researched for more than three years. We worked with a team of board members and management under the guidance of an experienced and respected branding firm.

What will change with the new name?

Our name and branding are the only things changing. You can expect to see changes to our exterior signage, eStatements, Online Banking, mobile app, brochures, website, etc., beginning May 28, 2024.

What will not change?

Our routing number will not change, and your account number will remain the same. Your online and mobile banking credentials will be the same. There will be no impact on your existing relationship with us or any changes to your day-to-day banking. And best of all, our mission and who we are at the heart of our credit union will stay the same.

Will the employees change?

No. The employees you’ve grown accustomed to serving you will be ready to provide the personalized service you expect. Their commitment to supporting you in your financial journey remains steadfast.

Will my account number change?

No. Your account number will remain the same.

Will the routing number change?

No. The routing number will stay the same – 302076017.

Will my Debit Card and Checks change?

Your debit card and checks will still work as they always have. As your debit cards come close to expiration, we’ll issue you a new card, which will include our new name. You can continue using your existing checks until they run out. Upon reordering, you will see the credit union’s new name and logo on your checks.

Will my Credit Card change?

In July, we are partnering with a new credit card processor, Visa. At that time, you will receive a new Credit Card in the mail. With this change, you can expect Tap-to-Pay technology, enhanced security, and new features to manage your credit card in online and mobile banking. 

If I have automatic payments taken from my account or receive direct deposit, will I need to do anything?

No. Everything will stay the same. Our routing number will not change, and your account number will remain the same. Therefore, it is not necessary to take any steps to update automatic payments or direct deposits.

To whom should I make my loan payments?

Loan payments (or any checks payable to the credit union) can be made to Climb Credit Union effective May 28, 2024. Checks payable to Sooper Credit Union will also be accepted for the duration of 2024.

Do I need to get my legal documents (e.g. liens, titles, insurance) updated with the new name?

In most cases, your documents will be unaffected by the name change. Please contact us at (303) 427-5005 if you have specific questions about your legal documents.

Will anything change with the Membership & Business Account Agreement?

As you may recall, when you joined the credit union and opened your account(s), you reviewed and accepted our Membership Service Agreement or Business Account Agreement. We are updating these agreements to reflect our new name, logo, and product names. However, the agreements are substantially the same. When they are available, you can view the current and updated versions at climbcu.org/legal.

How will the name change impact fees, loan rates, and deposit rates?

Rates and fees will not be affected by the name change. We will continue to monitor our rates and fees as always to ensure high value and return to our members.

Will Online and Mobile Banking change?

You will notice a new look to Online & Mobile Banking; however, it is the same platform you are used to using. You will use the same username and password to log in.

Can I still use Shared Branch facilities?

Yes, you may continue to transact business at shared facilities throughout the U.S. and Canada. Beginning May 28, let the Shared Branch know you are a member of Climb Credit Union, and if they can’t find us by that name, ask for Sooper Credit Union.

Who should I contact with additional questions?

Please visit a branch or call us at (303) 427-5005. We are happy to answer any questions you may have.

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